A customer should provide a phone number to place an order. The provided phone number should be reachable. If the customer could not be contacted the order may be cancelled without further notification. In a case of cancellation prepaid orders would be refunded immediately, however in rare cases an acquiring bank may hold the amount for the period up to one month.
Delivery cost is calculated based on a provided address or location. Delivery address/location can't be changed once the order is placed.
We do not track our mobile app users, any data provided with an order (such as delivery address, delivery time, email, items purchased, phone number) is only used to make delivery possible and subject to be erased from our servers after 30 days of the fact of collection. This data is not shared with third parties including analytics services, with the following exceptions: the list of items and its total price are provided to the bank to process payment, user's email is collected by the bank for sending an invoice to the user. However, this data may be disclosed to authorities and/or the bank whether there may be any legal or financial disputes requiring such disclosure. Additionally in Android app and in web app: the data in address input is shared with geocoding provider and processed in accordance with its Terms of Service, however it remains anonymous and can't be linked with other data.
We may track non-EU users of the web app. If the data collection is enabled for a user they are able to opt-out on 'info' screen. If the toggle not present in 'infos' section the data collection is implicitly disabled for a user.
Some anonymous data is collected for analytical purpose. In iOS app: The user is able to opt-out from sharing statistics. The user may request a deletion of a data connected with application installation identifier from analytics service servers.
Some additional anonymous data may be collected by third party libraries. Such data isn't available to us and is subject to third party privacy policies (for more info check legal notes for third party components section of an app you use).
By the term 'mobile app' we understand an Crab.delivery iOS or Crab.delivery Android app.
By the term 'web app' we understand an application reachable through a web browser at https://crab.delivery
Operated by Individual Entrepreneur Eugeny Bazylev
690012, Russia, Primorsky region, Vladivostok, Kizlyarskaya st., 7
dskll@ya.ru
Individual taxpayer number (INN) 253703847481
Phone: +7 (423) 268-73-19
Payments processing bank
Tinkoff Bank
123060, Russia, Moscow, 1 Volokolamsky proezd,10, building 1
Individual taxpayer number (INN) 7710140679
Acc. 40802810400000284885
Corr. acc. 30101810145250000974
Russian Central Bank Identification Code 044525974
Design and coding © 2019 Ilya Yachin. All rights reserved.
Application logo © 2019 Darya Bazyleva. All rights reserved.